Enter your search term here...
to submit a new ticket
Check ticket status
How do I join the platform as a creator or influencer?
How many followers do I need to join Node?
How do I claim nodes?
I wasn't verified to join the platform. How can I be reconsidered?
Where can I download the Node app?
View all 11
Why don't I see any node campaigns on my app?
Why aren't certain nodes visible to me?
How can I access more nodes?
What do I do if a brand is asking me for more content or additional services?
What do I do if I require more time to post/submit my content?
E-Commerce & Delivery Nodes
What do I do if a brand hasn't shipped their product to me?
How long does it take for brands to ship their products?
What do I do if my shipment doesn't arrive before the posting deadline?
Restaurants, Retail & Pickup
What if I cannot make it to a node before the end date?
What is a node?
Do I have to pay creators for these collaborations?
Where are your creators located?
What social media platforms are your creators active on?
What types of content creators are available on Node?
View all 8
E-Commerce & Delivery
Do I have to ship to all of the creators that claim my product?
What happens if the product I ship to a creator gets delayed in shipping?
Creating & Editing Nodes
Can I target influencers in a specific region or city?
How long should a node be?
What does the start/end date refer to?
How long does it take for creators to start posting about my business/product?
Can I request for content on platforms outside of Instagram & TikTok?
View all 8
Retail & pickup
How to prepare your staff members for influencer visits
What does the 'Guests Allowed' button mean?
Can I use Node to invite creators to media events or pop-ups?
How do I verify creators when they visit my store/venue for pickup?
Leveraging Node for your Brand
How do I ensure the creators are a good fit for my brand?
Can agencies use Node?
Can I use Node to gain more reviews and promote offers?
Can I reuse the content that creators post or submit?
How can I change my payment method?
Help Desk Software